Horseshoe Online Casino States

• Michigan
• New Jersey
• Pennsylvania
• West Virginia

Horseshoe Online Casino Promo Code

Horseshoe Online Casino Bonus Details

The Horseshoe Casino bonus offers up to $1,000 back to new players who aren’t up after their first full day.

If you sign up for an account, play real money games, and things don’t go your way, Horseshoe Online Casino will refund your first deposit’s losses with up to $1,000 in bonus funds.

Welcome bonus funds come with a 1x rollover requirement, meaning players must play through the bonus one time and may keep whatever they win.

Rating the Horseshoe Casino Bonus

Putting it bluntly, the Horseshoe Online Casino bonus embarrasses most competing offers. That’s because it combines two rare traits: a high monetary cap and low wagering requirements.

Online casino bonuses usually feature one or the other, but large welcome offers with minimal wagering requirements are exceedingly rare.

In that regard, the horseshoe casino bonus is a welcome sight for players accustomed to outwardly attractive offers hamstrung by 10x to 20x wagering requirements, which often jump to 100x or higher on games like blackjack and roulette.

The offer’s primary downside is that it only pays players who get off to bad starts. You will receive nothing if you claim the Horseshoe Casino bonus and immediately experience a winning streak.

On one hand, it’s nice to know you’ll either win money or receive 1x bonus funds after joining Horseshoe Online Casino. Conversely, it would be frustrating to start strong, hit a losing streak a day or two later, and receive nothing from the bonus.

Another downside is that only slots count 100% toward the playthrough requirement. Wagers on video poker count 50%, and wagers on video poker count 20%.

However, even if you play video poker exclusively, that’s the equivalent of a 5x wagering requirement, which is still better than the vast majority of online casino bonuses.

How the Horseshoe Casino Bonus Works

Readers can claim the bonus by signing up for accounts with the Horseshoe Casino promo code SHOEH1K, depositing at least $10, and placing a real money wager on any qualifying game within seven days of joining.

The refund period begins when new players place their first wager and ends at 11:59 PM the next day. In other words, players have the rest of their first day plus one full day to take advantage of the bonus.

Players with a net negative loss (meaning an account balance lower than the initial deposit amount) at the end of the bonus period receive 100% refunds paid as bonus funds.

For example, a player who deposits $300 and ends with a balance of $200 at 11:59 PM the following day would receive $100 in bonus funds.

Bonus funds are not withdrawable, but players may withdraw any winnings from the bonus after playing through it one time. Players have five days to use the bonus funds.

Important: Losses on craps, roulette, baccarat, and Game Show titles do not count toward the refund offer or wagering requirement.

Other Horseshoe Online Casino Promotions

Horseshoe Online Casino offers regular promotions open to everyone, plus daily promos individually customized for players.

Some recent examples of both types of promos include:

• Horseshoe Vegas High Roller Experience: Play casino games online through the Horseshoe Casino app for chances to win one of five prize packages consisting of travel and airfare to Las Vegas, five nights at Horseshoe Las Vegas, $1,000 in dining credits, $1,000 in free play, and limousine transport to and from the airport.
• 10% Reload Bonus: This two-day promotion offered a 10% match bonus on deposits up to $100.
• $15 Deposit Bonus: This promotion ran concurrently with the 10% reload bonus and invited customers to deposit $40 or more for a $15 bonus.

Horseshoe Online Casino Rewards

All Horseshoe Online Casino customers become automatic Caesars Rewards members and earn access to the full range of benefits offered by Caesars Entertainment’s comprehensive loyalty program.

The dual-track rewards program issues Reward Credits and Tier Credits simultaneously when members play real-money games at Horseshoe Casino online.

Rewards Credits are redeemable for casino bonuses, and Tier Credits rank players in the tiered VIP program to unlock additional benefits.

For example, Horseshoe Online Casino players can earn chances to win live experiences and travel packages to Caesars Entertainment’s 50+ destinations.

See the following link for more information about Caesars Rewards and its benefits:

• How Caesars Rewards Works

Horseshoe Casino App Review

The Horseshoe Online Casino app (iOS & Android) follows a simple design philosophy prioritizing efficiency.

In short, the app enables players to find individual games, browse the lineup, and play online without any delays, annoying notices, or unwanted features clogging the works.

Logging in takes users directly to the main lobby, which highlights featured games, popular game categories, and a small banner with the day’s promos.

Caesars Entertainment’s propriety casino platform follows standard design conventions but features numerous improvements over the average gambling app.

Most noticeably, the Horseshoe Casino app provides significant functionality without sacrificing performance. Despite offering more than 1500 titles, the app consistently loads games nearly instantly, no matter how deep users scroll or how many games they enter and exit.

Other strong points include non-intrusive navigation menus, extensive category filtering options, and a natively designed bonus engine that tailors promotions to players’ tastes based on their in-app behavior.

These strong points are relatively subtle on their own, but collectively, they make a noticeable difference.

For example, anyone who uses the Horseshoe Online Casino app for a few days and then returns to a competing app they’ve used previously will probably find the other one surprisingly annoying.

That said, there are some weak points.

For one, the search feature is only useful when players know the name or developer of a specific game; it doesn’t yield results when players seek particular features.

For example, a search for the word “progressive” returns zero results, which is especially annoying since the Horseshoe Casino app does not offer a category option to see all progressive jackpot games (note: the desktop website does provide a general progressives category).

Secondly, the app’s integrated FAQ page offers few answers and only covers a handful of questions. For example, players with questions about specific games must search elsewhere for answers.

Horseshoe Casino App Screenshots

Horseshoe Casino Online Deposit Methods

Horseshoe Online Casino supports the following deposit methods:

• Visa
• Discover
• Mastercard
• American Express
• Apple Pay (linked debit or credit card; Apple Cash not accepted)
• Venmo (via linked bank account only)
• PayPal
• Play+ Card
• VIP Preferred eCheck (ACH transfer)
• Trustly Online Banking
• PayNearMe
• Cash at the Cage
• Wire Transfer ($2,500 minimum)

Horseshoe Online Casino Game Variety

Horseshoe Online Casino has boasted a massive games library since launch day and now boasts more than 1500 games in total:

• 1,479 slots
• 11 live dealer games
• 38 digital table games
• 8 video poker machines

The complete lineup veers well into overwhelming territory, but the Horseshoe Casino app and website provide enough category filtering options to make it manageable.

Players can choose from numerous categories to view all blackjack variants, Horseshoe exclusives, high-limit games, hot tables, roulette variants, live dealer tables, and more.

Horseshoe Online Casino Slots

The Horseshoe Casino online slots lineup includes nearly 1,500 titles. Although the casino offers fewer games in some states (roughly 750 slots in Pennsylvania), players in zero states suffer a shortage of options.

Numerous providers contribute to the collection, offering a wide range of play styles, themes, and bonus features.

A small sampling of notable providers featured at Horseshoe Online Casino include High5 Games, Caesars Digital, Light and Wonder, IGT, Greentube, NetEnt, White Hat Gaming, and Spinberry.

Players can sort the collection according to numerous categories, including:

• New releases
• Trending slots
• High limit slots
• Steppers
• Megaways
• Linked progressives (ex: see all Jackpot Royale games)
• Slingo
• Horseshoe exclusives
• Horseshoe-branded slots
• Games found on the casino floor at Horseshoe destinations

Available stakes range from $0.01 to $1,000 per spin.

Horseshoe Online Casino Table Games

Horseshoe Casino offers 38 table games (not including live dealer) at stakes ranging from $0.10 to $10,000 per hand.

The collection includes multiple versions of casino staples like online blackjack and roulette with different rulesets and themes, ranging from minor variations in payouts to exotic variations that introduce unique features and high-paying side bets.

Horseshoe Casino also offers a growing contingent of first-person table games that mimic the live dealer experience but with unlimited seats and RNG-based results.

Blackjack Variants

• Trilux Blackjack
• Classic Blackjack (five variants)
• Poker & Pairs Blackjack (two variants)
• Sweet 16 Blackjack
• First Person Blackjack
• First Person Lightning Blackjack
• 5 Hand Blackjack / Multi-Hand Blackjack (three variants)
• Blackjack Xchange

Roulette Variants

• American Roulette (Five variants)
• European Roulette (two variants)
• Double Bonus Spin Roulette
• Roulette X with up to 1,000x payouts
• Deal or No Deal Roulette
• Lightning Roulette
• First Person Roulette (two variants)
• First Person Lightning Roulette
• Blazing 7’s Roulette
• Space Invaders Roulette
• Platinum Roulette

Other Table Games

• Baccarat Professional Series
• Casino War (two variants)
• Mississippi Stud
• Let It Ride
• First Person Football Studio
• First Person Soccer Studio
• First Person Dreamcatcher
• First Person Baccarat
• First Person Sic Bo
• First Person Dragon Tiger
• Texas Hold’em Plus
• 3 Card Stud
• Classic Baccarat
• Casino Hold’em
• Ultimate Texas Hold’em
• I Luv Suits

Horseshoe Online Casino Video Poker

Online video poker options at Horseshoe Casino consist of eight ten-in-one games from IGT.

The options include progressive, single-hand, multi-hand, and Ultimate X variants of standard video poker games like Jacks or Better, Deuces Wild, Joker Poker, and Bonus Poker.

Compared to other US online casinos, Horseshoe Casino’s video poker selection is slightly below average. Most online casinos offer the same IGT-powered video poker options as Horseshoe, and some offer one or two extra from other providers.

In summary, Horseshoe Casino’s video poker collection is adequate for dabblers, but it’s definitely not a destination for enthusiasts. There are better places for serious players to play video poker online.

Horseshoe Casino Live Dealer Games

Horseshoe Online Casino offers eleven distinct live dealer games spread across numerous tables as demand warrants, with accepted bet sizes ranging from $0.10 to $20,000 per hand.

Evolution Gaming powers Horseshoe’s live dealer casino games, which include private live dealer tables open exclusively to Horseshoe customers.

The complete live dealer collection includes:

• Blackjack
• Craps
• Roulette (two variants)
• Baccarat
• Lightning Roulette
• Speed Blackjack
• Power Blackjack
• Three Card Poker
• Ultimate Texas Hold’em
• Stock Market Live

Horseshoe Online Casino Customer Support

Customer support is Horseshoe Casino’s biggest weakness. The only support methods are a limited FAQ page and a subpar live chat feature.

BettingUSA took Horseshoe Casino’s live chat feature for a test run and was immediately connected to an AI chatbot that provided a handful of prewritten questions and answers.

The chatbot ran us around in circles until we requested a live agent. A live agent responded to our question three minutes later with a copy-pasted answer referencing Caesars Sportsbook instead of Horseshoe Casino.

Eventually, the human agent tailored the response to Horseshoe Casino. Still, the interaction as a whole did not inspire confidence in the information we received or Horseshoe’s ability to handle more complex customer support issues.

Horseshoe Online Casino Responsible Gambling

States with legal online gambling require all licensed casino sites to support responsible gambling and ensure customers have access to problem gambling resources, and Horseshoe Online Casino is no exception.

Additionally, Horseshoe Casino offers customizable limits and cooling-off periods:

• Daily, weekly, and monthly deposit limits
• Daily, weekly, and monthly spending limits
• Daily time limit (hours logged in)
• Cooling-off periods where the player’s account is deactivated for 3 to 365 days
• Self-exclusion from Horseshoe Casino specifically or all licensed gambling operators in the customer’s state

Horseshoe Online Casino FAQ

Expert Opinion: Is Horseshoe Online Casino Legit?

Yes. Horseshoe Casino is the product of an established land-based and online casino operator, Caesars Entertainment.

Additionally, Horseshoe Online Casino has received the approval of gaming regulators in multiple jurisdictions and only operates in states where it holds valid gambling licenses.

The Horseshoe Casino app compares favorably to competing gambling sites thanks to its massive game selection, high-quality welcome bonus, frequent promotions, and fast withdrawals.

There’s not much to dislike about Horseshoe Casino except one major flaw: subpar customer support contact methods. Quite simply, it’s inexcusable that a company as large as Caesars Interactive limits customer support to a half-baked FAQ page and live chat.